Last Updated: 01/03/2021
DTec Standard Delivery, London (M25)
If your delivery address is inside London (M25) DTec will deliver your products directly via our in-house delivery team, it is fast, safe and secure. Our delivery team will handle your delivery with the up most care making sure your delivery is safe and secure. As an added bonus it is free of charge, no extra cost, saving you that little bit more.
Exception: on some selected products delivery is done directly from manufacturer and or suppliers. The safety and delivery time of this delivery is out of our hands and may take longer then usual. You can call or email us for an update, most manufacturer/supplier deliveries are tracked, both DTec and them prefer to us DPD as a chosen delivery partner, as the service and professionalism from them is of a high standards. For urgent deliveries sometimes our partners use FedEx.
Outside of London Delivery, DPD, £11
For all orders delivered outside of London we use DPD for delivery and there is a delivery charge of £11. This is an unsecured delivery, meaning if anything goes wrong DPD will only cover a claim of up to £50.
We are a small business and the delivery is out of our direct control we cannot refund you for the cost of your product, if in the unlikely event your order is damaged, gone missing or was stolen. All DTec can do is claim the £50 on your behalf from DPD.
For damaged on delivery please see our returns policy for a replacement.
DPD Secure Delivery, £70 (TBC)
We do offer a DPD secure delivery but at an extra cost, this covers the value of your product up to £500/1000 (TBC)
Rest assured that DTec is always chasing your order even if you're not. Our team is trained not to rest until your order is confirmed as delivered, regardless of the chosen delivery method, we keep chasing so you don't have to.